Grievance Redressal
We take every concern seriously. Here is how to reach us and what to expect.
For a full description of your rights as an investor, our responsibilities as a Research Analyst, and the complete grievance escalation mechanism, please read our SEBI Investor Charter — published in compliance with SEBI circular SEBI/HO/MIRSD/MIRSD-PoD-1/P/CIR/2021/596.
Grievance Officer
All complaints and grievances are handled by our designated Grievance Officer. You may contact the officer directly using the details below:
Name: Kshitij Prabhu
Designation: Co-Founder & Grievance Officer
Email: grievance@curacapital.in
Phone: +91 7705013579
Organisation: Cura Capital Consultants Ltd
SEBI Registration No: INH000XXXXXX (Research Analyst) — renewal in progress
How to Raise a Grievance
Follow the steps below to ensure your complaint is addressed promptly and in accordance with SEBI's grievance redressal guidelines:
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Step 1 — Contact Us Directly
Email your complaint to contact@curacapital.in or call us at +91 7705013579. Include your full name, registered contact details, a clear description of the grievance, and any supporting documents. We will acknowledge receipt within 2 business days.
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Step 2 — Grievance Officer Review
If you are not satisfied with the initial response, escalate in writing to the Grievance Officer at grievance@curacapital.in. The officer will review your complaint and provide a resolution within 15 calendar days of receipt.
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Step 3 — SEBI SCORES Portal
If your grievance remains unresolved after Step 2, or if you are unsatisfied with our resolution, you may register your complaint on SEBI's online portal — SCORES (SEBI Complaint Redress System). SEBI will take up your complaint with us and monitor the resolution.
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Step 4 — Online Dispute Resolution (ODR)
As an additional avenue, you may use SEBI's Online Dispute Resolution platform at smartodr.in for investor—intermediary disputes. ODR offers conciliation and arbitration services.
Our Office Locations
You may also write to us at any of our office addresses:
New Delhi
Shakti Nagar Extension, Ashok Vihar — Phase 3, New Delhi 110052
Noida
3rd Floor, Opposite Haldiram, Sector 18, Noida, Uttar Pradesh 201301
Lucknow
Manas Vihar Colony, Hussainganj, Lucknow, Uttar Pradesh 226001
Mumbai (SEBI Reference)
SEBI Bhavan, C4-A, "G" Block, Bandra Kurla Complex, Bandra (East), Mumbai 400051
Response Timelines
We are committed to the following response timelines:
- Acknowledgement of complaint: Within 2 business days of receipt.
- Resolution by Grievance Officer: Within 15 calendar days of escalation.
- SEBI SCORES resolution: As per SEBI's mandated timelines (typically 30 days).
Complaint Data Disclosure
As required by SEBI, Cura Capital discloses the status of investor complaints received against us. This data is updated quarterly. For the full disclosure see also our SEBI Investor Charter.
| Period | Complaints Received | Complaints Resolved | Pending at End of Period |
|---|---|---|---|
| January – March 2025 | 0 | 0 | 0 |
| April – June 2025 | 0 | 0 | 0 |
| July – September 2025 | 0 | 0 | 0 |
| October – December 2025 | 0 | 0 | 0 |
| January – March 2026 | 0 | 0 | 0 |
Data updated as of May 2026. Updated each quarter. Total complaints pending as on date: 0.
General Company Contact
Cura Capital Consultants Ltd
Email: contact@curacapital.in
Phone: +91 7705013579
Offices: Delhi | Noida | Lucknow